Refund Policy

This policy does not restrict mandatory consumer rights. For refunds or payment review, email support@tryonme.fun with the transaction signature, approximate time and order details if available. Do not pay a second time while verification is pending.

Paid, but no credit

Use the payment verification control first. We grant a credit only after server-side confirmation and prevent duplicate grants for the same order. If a confirmed payment did not yield its credit, email support@tryonme.fun for reconciliation and the applicable remedy.

Generation failed

When the server confirms a generation failure, it restores the relevant credit for another attempt. A restored credit is not an automatic USDC refund. If a retry cannot be provided, email support@tryonme.fun for review and any remedy required by law.

Generation succeeded

After the requested digital result was delivered, refund requests are reviewed under applicable consumer law and the purchase circumstances. A preview differing from a desired real-world outcome does not by itself guarantee a refund, but statutory rights remain available.

Blockchain errors, duplicates and fraud

We cannot reverse a finalized Solana transaction. For transaction errors or duplicate payments, provide transaction references so we can verify each transfer and avoid duplicate crediting. Unauthorized-payment or fraud claims are investigated against wallet signature and on-chain evidence; contact your wallet provider and relevant payment authority promptly. Never send support your seed phrase or private key.